Information
Welcome to the Terms of Use for Paulette’s Notary Services LLC. We offer convenient mobile and online notary services in Ocoee, Florida. By using our services, you agree to the following terms and conditions.
Client Responsibilities
When using Paulette's Notary Services, it is essential to provide accurate and complete information when requesting notarization or apostille services. Please be aware that any errors, delays, or additional costs resulting from incorrect information are the client's sole responsibility.
No Refund Policy
Please note that all payments for notary and apostille services are non-refundable. In the event that an apostille request needs to be re-processed due to reasons that are not the fault of Paulette's Notary Services (e.g., incorrect or incomplete information provided by the client), a new service request and full payment will be required.
Shipping & Third-Party Carrier Disclosure
Once documents are handed over to a third-party carrier (e.g., FedEx, UPS, DHL), Paulette's Notary Services is no longer responsible for lost, delayed, or damaged shipments. While we strive to meet estimated timeframes, we cannot guarantee delivery times as they are subject to the carrier's policies. We strongly recommend that clients choose tracked and insured shipping options for their documents. Any claims for lost, stolen, or damaged shipments must be filed directly with the carrier.
Government & Processing Delays
Processing times with the Department of State, the Secretary of State, and other agencies may vary. While we make every effort to stay within the estimated timeline, we have no control over government processing delays. If a document is delayed due to government processing times, no refunds or service replacements will be issued. Our estimated processing times are based on standard processing speeds and do not account for unexpected delays.
Uncontrollable Events
Paulette's Notary Services is not responsible for delays, losses, or service failures due to uncontrollable events, including but not limited to: Postal and courier delays, Government processing delays, Natural disasters, Inclement weather, Client delays or cancellation/rescheduling, Strikes, civil unrest, or unforeseen emergencies.
Notary Limitations
Notaries are not attorneys and cannot provide legal advice, draft legal documents, or explain the contents of documents. Notarization only verifies the signer's identity and willingness to sign. It does not validate the legality, accuracy, or enforceability of a document. If legal advice is required, clients must seek counsel from a licensed attorney.
Privacy & Data Protection
We respect client confidentiality. Any personal information collected will only be used for service fulfillment and will not be shared with third parties unless required by law. Client information is stored securely and will not be sold, rented, or distributed. By using our services, clients consent to the collection and use of their information per these terms.
Service Fees & Additional Charges
Per state regulations, service fees may include: Notary fees: Charged per state-regulated guidelines. Travel fees: Where applicable, travel fees may be charged based on mileage or a flat-rate travel fee. Administrative fees: Additional fees may be charged for document preparation, printing, or expedited services. This is not all inclusive.
Apostille Service Disclaimer
Apostille processing times are based on government agency timelines and are subject to change. Clients are responsible for ensuring that: Documents are properly prepared before submission. Any additional documentation required by the issuing authority is provided in advance. If the apostille process needs to be restarted due to incorrect or incomplete documentation provided by the client, an additional service fee will apply.
Photography, Marketing, and Document Redaction
Photography & Marketing Consent: We may take photographs of the locations where our services are provided for marketing purposes. However, we will not take any photographs of clients without their explicit consent. Clients will be asked for approval if they are to appear in any marketing materials, and they may decline without any impact on the services provided. Document Redaction: We may recreate or redact information on documents as necessary to protect sensitive or private data before using them in marketing materials or case studies. This may include removing or redacting personal details that are not relevant to the promotional content.
Terms of Use Updates
These Terms of Use may change at any time. The most recent version will always be available on our website and continued use of our services constitutes agreement with any updates.
Ready to get started?
By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Use.
Contact us today at 904-566-5408 to schedule your notary appointment!